About Integrate AV
Integrate AV is a trusted provider specializing in audiovisual collaboration and unified communication products and services. Our expertise lies in delivering comprehensive solutions to enterprise, education, and government clients. We pride ourselves on offering end-to-end support throughout the entire client journey, starting from project inception and extending to design, seamless delivery, and ongoing service and support. Our commitment is to ensure that our clients receive the highest level of satisfaction and a seamless experience at every stage of their collaboration and communication needs.
Integrate AV Is an approved supplier for the NSW Department of Education, under the Multimedia Solutions State Contract,
Is an approved/prequalified supplier for the NSW Government, under the Multimedia Solutions State Contract,
An approved supplier for the Queensland Department of Education, under Standing Offer QEDSOA-71789,
An approved/prequalified supplier for the NSW Government, under the Contract Scheme – 0020 ICT Services 29/01/2013 – 29/02/2021,
Is endorsed to provide NSW Education Standard Authority (NESA) registered professional development for teachers accredited at proficient level teacher,
Is a SMART certified training institution.
We are always here to help
In order to provide you with the optimal audiovisual technology solutions, Integrate AV initiates each project with a comprehensive consultation, which may also be offered free of charge. This consultation serves as the foundation for tailoring creative and captivating AV systems using the latest cutting-edge technology. Our knowledgeable consultation and design team will work closely with you to understand your specific requirements and the characteristics of your AV environment. Together, we will carefully assess the project, offer expert guidance, and design a fully customized AV package. It is important to note that our advice is entirely impartial, and the AV package we recommend will be the most suitable, innovative, and cost-effective solution for your organization's unique needs.
Design & Integration
At Integrate AV, we understand the importance of creating a tailored AV system that is specifically designed for your organization. Our team of designers will meticulously consider all your requirements, including timeframe and budget, to ensure a seamless integration of your new AV products with the existing setup. We prioritize the implementation of reliable and advanced audiovisual technology and IT systems in our designs, recognizing the need to future-proof your AV solution for the ever-evolving technological landscape. Rest assured that our comprehensive service encompasses all aspects of designing and delivering an AV system that meets your unique needs, while ensuring its compatibility and readiness for the future.
Implementation & Training
Integrate AV's project management team, led by a dedicated Account Manager, ensures a smooth delivery of audiovisual projects within the specified timeline and budget. Your assigned Account Manager will serve as your primary point of contact for all project-related matters, as well as provide post-installation training and ongoing support. With our extensive resources and expertise, we prioritize efficient project implementation while adhering to the highest engineering and safety standards. Our commitment to exceptional workmanship is evident in our focus on cleanliness, courtesy, and reliability, all of which form the core of our customer service protocol at Integrate AV. Once the installation is complete, you will receive comprehensive training support to maximize the potential of your new AV system. We take pride in offering intuitive products that require minimal training, allowing users to quickly and effortlessly leverage their new equipment. Most individuals can start using their AV system immediately, unlocking its full potential without extensive training.
Service & Maintenance
Ongoing service and maintenance play a crucial role in maintaining peak performance of your AV equipment. At Integrate AV, we stay in regular contact with you to ensure you are informed about service requirements and software upgrades. If you encounter any technical issues, rest assured that we are here to assist you promptly. We understand the significance of uninterrupted learning and seamless information sharing for presenters, teachers, facilitators, trainers, and students. Therefore, we prioritize urgent response times to address any concerns. If an on-site visit is necessary, our team will swiftly make their way to your location, even if it's in a remote or rural area. We are committed to providing you with the support you need, so you never have to wonder where to seek help or how long assistance will take.